If your flight was delayed, cancelled, overbooked, or you missed a connection, you could be entitled to compensation under UK261 or EU261 regulations.

To qualify, the disruption must have been the airline’s fault and meet certain criteria—such as arriving at your final destination at least three hours late. In some cases, you may also be eligible for a full ticket refund and reimbursement for any expenses you incurred during the disruption.

It’s quick and free to check if you’re eligible. Use our Free Flight Checker—just enter your flight details, and we’ll tell you if you can make a claim. If you're eligible, we’ll take care of the whole process for you.

If your flight was delayed, cancelled, or you were denied boarding, you could be entitled to compensation ranging from £220 to £520 per passenger. The exact amount depends on the distance of your flight:

• £220 for flights up to 1,500 km
• £350 for flights between 1,500 and 3,500 km
• £520 for flights over 3,500 km

Want to know what you could claim? Use our Free Flight Checker—just enter your flight details to find out. It’s quick, easy, and completely free!

Choosing Flight Claims means getting a hassle-free, no win, no fee service—with zero upfront costs. Our simple online form makes it easy to start your claim, and our streamlined process keeps things clear and stress-free from beginning to end.

We use smart technology to quickly assess and process claims, giving you added confidence. Our experienced team handles everything, from communicating with the airline to preparing and sending all necessary documents. If legal action is needed, our trusted law firm partner covers the costs, drafts legal documents, and represents you in court.

With a personal touch, a strong track record, and a focus on your satisfaction, Flight Claims makes it simple to get the compensation you deserve.

We do our best to process your compensation claim as quickly as possible, but timelines can vary based on factors such as airline response times, claim volume, and whether legal action is needed. Airlines typically have up to 8 weeks to respond to a letter of claim, though some may take longer depending on the situation.

We follow a clear, step-by-step process and keep you updated at every stage. You’ll receive notifications whenever there’s progress on your claim. If you have any questions along the way, just reach out to us with your claim reference number—we’re here to help.

Thank you for your patience while we work to secure the compensation you deserve.

Yes, there is a time limit for claiming compensation. In the UK, you can make a claim for a delayed or cancelled flight up to 6 years from the flight date.

For flights departing from the EU, the time limit typically ranges from 1 to 3 years, depending on the country..

Once you submit your claim, our team at Flight Claims will review and verify the details. If your claim is valid, we’ll begin the process of securing compensation from the airline on your behalf.

In the rare event that your case needs to go to court, we’ll refer you to our trusted legal partner, My Law Matters, who will handle your case and represent you throughout the proceedings.

Both Flight Claims and our legal partner work on a no-win, no-fee basis—meaning you don’t pay anything unless your claim is successful. You’ll be kept up to date every step of the way.

Yes, in most cases, your booking reference is all that’s needed to make a flight compensation claim. However, if your case is escalated for legal action, additional documents may be required. That’s why we recommend keeping any travel-related paperwork if possible.

If you no longer have access to your documents, don’t worry—proof of payment for your original ticket may still allow us to proceed with your claim. You can also contact your travel agent or the airline directly, as they may be able to provide copies of the necessary documents.